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Shipping & Return

 

Shipping

 

We ship nationwide via Poslaju Courier/ Nationwide Express and DHL Global Mail for Singapore.

 

All shipping charges will be calculated upon checkout. Below are the rates for your reference:

 

Locations Shipping Charges (MYR) ETA (Working Days)
WEST MALAYSIA

RM8 Standard Shipping

FREE shipping for purchase RM288 and above

1-3
EAST MALAYSIA (SARAWAK)

RM10 Standard Shipping

FREE shipping for purchase RM288 and above

1-3
EAST MALAYSIA (SABAH)

RM12 Standard Shipping

FREE shipping for purchase RM288 and above

1-3
SINGAPORE

RM25 Standard Shipping

FREE shipping for purchase RM388 and above

5-7
BRUNEI

RM25 Standard Shipping

FREE shipping for purchase RM388 and above

5-7

 

 

Returns/Refund/Exchange

 

Goods sold are not refurndable/returnable or exchangeable.

 

All our orders are checked to avoid any defects before shipping out. Kindly contact us at [email protected] within 48 hours after receiving your parcel for any manufacturing defect.

 

 Returns and exchanges (for manufacturing defect)  must be sent back within 7 days from the date of order is received. We accept exchange as long as the item purchased is not tried, not worn, not washed or not changed in any way.

 

The management of Hazel’s eBoutique reserves the rights to reject any returns at our sole discretion shall we find any goods returned in an altered / tried/ used condition.